As per the post he s unable to connect his thunderbolt 3 supportable dell xps 7390 2 in 1 laptop with an external device using usb c cable.
Dell xps 13 thunderbolt cable.
Will cut your available display bandwidth in half because of how usb c works.
Although the port s appearance is physically the same as minidp displayport using standard minidp displayport cables cannot be used to connect thunderbolt devices.
Dell xps 13 9350 usb c thunderbolt troubleshooting i have recently got a dell xps 13 9350 and after a fresh installation of win 10 i cannot get any peripherals recognized by my laptop usb c port.
I updated the bios 1 7 0 and the intel hd graphics 520 23 20 16 4973 drivers from the dell support page.
After too many sleepless nights trying different methods situation remains the same.
Cable matters usb c to displayport cable usb c to displayport cable usb c to dp cable supporting 8k 60hz in black 6 ft thunderbolt 3 port compatible with macbook pro dell xps 13 and more 4 6 out of 5 stars 1 333.
This package contains the driver for intel thunderbolt controller.
Thunderbolt certified cables come in copper or optical cable variants.
How to connect xps 13 9360 to a monitor using thunderbolt 3 jump to solution note that usb c multi port adapters that include anything that handles usb traffic such as usb ports ethernet sd card readers etc.
I connect the provided type c cable directly from my xps 13 to the monitor no dongles and the monitor is set to detect type c connections.
Look for the thunderbolt logo on the connectors and ports.
This update improves the stability of the thunderbolt software.
A single cable is the cheapest and quickest way to hook up your xps 13 to your tv but if you d like a little extra connectivity as well a thunderbolt 3 dock is the answer.
It still does not work.
The screen gets recognized as a generic pnp monitor but nothing else seems to be working for him.
The display issue came into light when one dell xps user explained his problem on the official dell forum.