The vast majority of problems are caused by bad cable connections if your directv receiver and tv are both on but you still have no picture or sound try changing cables between receiver and tv.
Directv cable box no signal.
Directv is also 1 in customer satisfaction over other major cable providers so enjoy the ultimate entertainment experience with confidence.
If you see a banner showing a program title and description at the top of the screen check when the program airs on the programming schedule.
Claim based on 2001 2020 acsi surveys of customers rating their own tv provider s performance.
To troubleshoot the issue do the following.
Get directv technical support from signal connect.
Troubleshoot your directv receiver.
This process also reboots the receiver.
Pull the power cord from the back and wait ten seconds and then plug it back in.
Long press the blue directv power button in the front of your receiver.
If you re still having issues check the cable used to connect your receiver to your tv.
If nothing happens when you press the button try programming your directv remote to control your tv input and try again.
Reset your receiver on some directv receivers there is a red reset button located inside the access card door on the front panel.
Resetting your directv genie and genie mini restores local channels.
On most directv receivers there is a small red button located inside the access card door.
Press the red button then wait for your receiver to reboot.
With others the button is on the side of the receiver.
And this is an alternative way of resetting directv box.
To reset a genie mini you need to restart the main genie too.
Directv receivers are designed to deliver unrivaled tv enjoyment whether you choose the standard model hd 3d dvr or the state of the art directv genie.
Press info on your remote.
If your receiver doesn t turn on try these tips to get it working again.
What to do when tv says no signal but cable box is on.
This is how to hard reset directv box.