Plug your receiver into a working outlet to see if your receiver will turn on.
Directv cable box not working.
Claim based on 2001 2020 acsi surveys of customers rating their own tv provider s performance.
On most directv receivers there is a small red button located inside the access card door.
To reset a genie mini you need to restart the main genie too.
Press the button and wait for your receiver to reboot.
Reset your receiver on some directv receivers there is a red reset button located inside the access card door on the front panel.
When the wireless genie mini moves from its original location be sure to check the following.
Press red reset button on mini g.
If you re still having issues check the cable used to connect your receiver to your tv.
Troubleshoot your directv receiver.
If the outlet works but your receiver still won t turn on contact us.
If you find your directv box not working you can try pressing the reset button or unplugging the box plugging it back in and waiting for it to restart.
Verify the wireless genie mini light is green.
If it s yellow the location of the wireless genie mini may be preventing a good signal.
To solve the issue with mini genie not connecting unplug power from main box for 30 seconds and then plug the power back in.
Press the red button then wait for your receiver to reboot.
If you cannot locate the red reset button or your receiver does not have.
The wireless video bridge is not behind a tv or other blocking surface.
If you have a whole home system that isn t working take these steps to get things back on track.
No major subscription cable tv provider ranked higher than directv.
Make sure the box is correctly hooked up to the antenna and the tv.
Resetting your directv genie and genie mini restores local channels.
Directv is also 1 in customer satisfaction over other major cable providers so enjoy the ultimate entertainment experience with confidence.
There are plenty of other receivers out there and they sometimes have the occasional connection issue.
While directv genie is the most popular residential receiver it s not the only one.
Contact directv if you re unable to resolve the issues on your own.